Boston-based AI company VideaHealth, already partnering with Dental Support Organizations (DSOs) across North America, is now targeting everyday Canadian dentists, according to Founder & CEO Florian Hillen. The announcement comes the same day as the company’s $40 million Series B funding raise.
“We’ve always had strong investor interest,” Hillen said, noting that the company plans to “aggressively” invest in innovation and expand into new markets, particularly Canada.
VideaHealth’s AI platform is designed to streamline clinical and administrative workflows for dentists, offering insights for a range of dental conditions, including pediatric care. The company, which already has over 40,000 daily users in North America, processes millions of patient records and dental X-rays each year.
“The new funding will allow us to expand into new markets, including reaching single dentists in Canada,” Hillen explained. “We’re doubling down on the Canadian market.”
VideaHealth has already formed partnerships with major DSOs in North America, such as DentalCorp and Henry Schein, in Canada. However, Hillen confirmed the company’s first Canadian job opening, signaling growth in the country.
“We’re hiring across all departments—sales, marketing, product, engineering, and customer service,” Hillen said, adding that he hopes Canada will become a significant growth avenue for VideaHealth.
IPO on the table
When asked about a potential IPO, Hillen said, “It’s on the table,” but emphasized that the company wanted to raise funds at the right time and with a clear strategy to leverage them effectively.
The push for expansion comes as AI technology continues to accelerate in the dental field. With the dental market set to grow from an estimated $500 billion in 2025 to over $750 billion by 2034 as reported by Precedence Research, AI’s role in improving diagnostics and workflows is becoming increasingly critical.
Investing in clinical and workflow improvements
Hillen explained that VideaHealth plans to enhance its AI algorithms to improve diagnoses, focusing on specialty practices like orthodontics, endodontics, and pathology.
“By expanding into specialty markets, we aim to offer more comprehensive AI support,” Hillen said, noting that VideaHealth’s FDA- and Health Canada-approved AI algorithms are designed to help clinicians diagnose conditions such as cavities, periodontitis, and endodontic disease.
The AI works by overlaying standard X-rays with accurate algorithms to help clinicians make faster, more precise diagnoses, providing a second opinion for patients during their appointments.
Automating administrative work
Another major area of investment for VideaHealth is automating administrative tasks in the dental office, such as charting treatments, clinical notes, and documentation for insurance purposes.
“We’re focusing on eliminating the majority of administrative work in the dental office, which makes sense when you think about it. For example, hygiene work involves a lot of charting—hygienists have to go through countless clicks just to document everything in the practice management system,” he said
He also said automating the administrative work will help with retention especially amid the hygienist shortage issue in the United States. “By reducing administrative tasks, we give dental professionals more time with patients, addressing issues like the hygiene shortage,” Hillen explained. “This will allow one hygienist to accomplish the work of two and reduce burnout, which is a key factor in retention challenges.”
From medicine to tech
Hillen, who comes from a family of doctors, shared his passion for combining medical expertise with technology.
“When I think about meaningful impact, I see it in two ways: qualitative and quantitative. As a doctor, I love having a high qualitative impact, helping patients in very meaningful ways. But in terms of quantity, I’m limited. I only have so many hours in a day, which means I can treat only a limited number of patients,” he said. “Now, what excites me about dentistry and technology is the sheer scale of the impact. Globally, there are over a billion dental patients, and right now, we’re already helping tens of millions of them every year,” he added.
